Privacy Policy

1. Introduction

Refittr ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website refittr.co.uk or use our mobile application.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, and postcode when you sign up for our waitlist or create an account.
• House Information: Your house type, builder, and development name to enable our matching service.
• Usage Data: Information about how you interact with our website and app, including pages visited and features used.
• Device Information: Browser type, operating system, and device identifiers.

3. How We Use Your Information

We use your information to:

• Provide and improve our fixture matching service
• Send you updates about our launch and new features
• Respond to your enquiries and support requests
• Analyse usage patterns to improve our platform
• Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share your data with:

• Service Providers: Third parties who help us operate our platform (e.g., hosting, email services).
• Other Users: When you list an item, your general location (postcode area) may be visible to potential buyers.
• Legal Requirements: When required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at admin@refittr.co.uk

7. Cookies

We use essential cookies to make our website work. We may also use analytics cookies to understand how visitors interact with our site. You can control cookies through your browser settings.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Waitlist data will be retained until our service launches and you create an account, or until you request deletion.

9. Children's Privacy

Our service is not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: admin@refittr.co.uk

Location: Liverpool, United Kingdom